Infrastructure Support Services

Service Framework : Consultancy and Professional Services - ICT Professional Services - Infrastructure Support Services

Fronde provides a wide range of consulting and professional services for a customer’s application and cloud infrastructure support and delivery requirements. We specialise in cloud and software integration, focusing on hybrid and multi-cloud implementations and business transformation. As a cloud integrator Fronde has skill sets and infrastructure support expertise in a range of cloud software and platforms, including Google Chrome, G-Suite and GCP, Amazon Web Services (AWS), Salesforce, and Oracle NetSuite, plus Microsoft Azure and Ping Identity Manager services. In delivering professional services, our team applies a mix of modern delivery methodologies, including design thinking, Agile, DevOps and ITIL.

Hardware lifecycle services

Software lifecycle services

License usage audit and analysis

Platform migration services

Technical strategy development and review

Global infrastructure services

Business change management services

Business technology planning services

Infrastructure project and programme management services

Software integration and development services

Technology change, business impact and readiness assessments

Technology testing services

Project rollout/implementation plans, documentation, and management

Post implementation audits and project health-checks

Risk identification, mitigation, and management

Readiness assessments, management and acceptance

Application support services

Server support services

Database support services

Storage/archive support services

Network support services

User device support services

Other (details provided below)

Serverless Computing, Cloud Operations Support, Containerisation and CI/CD Pipeline Management, Event-driven Architecture, Functions as-a-Service, API Development and Support, Identity and Access Management Integration

With Fronde, customers will have direct access to cloud innovation and application-centric business support. We apply the principle: Think Big, Start Small, and Scale Fast. We offer flexibility through a range of fulfilment models, including professional services On Demand, for Contracted Outcomes, or through Resource Fulfilment. Each engagement can be tailored to meet a customer’s preference or need. Our differentiation comes from our unique mix of approach, expertise and experience. We work collaboratively with our customers to support measurable business outcomes. With over 25 years’ experience, Fronde was first to market in New Zealand with many leading cloud technologies, including Google, Salesforce and AWS. Our customers benefit from our ability to simplify the cloud services that power digital transformation.

New Zealand Racing Board: Google Digital Workplace Implementation Education Payroll Limited: Infrastructure Support Services



Fronde has over 25 years’ experience across the technology ecosystem, being first to market in New Zealand with many leading cloud technologies, including Google, Salesforce and AWS. Fronde specialises in cloud and software integration, focusing on hybrid and multi-cloud implementations and powering business transformation. Our Cloud Infrastructure Support services range from assistance with digital business strategy, developing transformation roadmaps and modernising applications to implementing cloud infrastructure and managing application & data migrations.

Small scale business and enterprise environments (less than 500 users)

Medium scale business and enterprise environments (500 – 2500 users)

Large scale business and enterprise environments (2500+ users)

Fronde operates across a wide range of sectors within the public service. Fronde has specific sector experience in the following areas: conservation and environment, energy, social services, education, and financial services.

Small “simple” engagements

Medium engagements

Large “complex” engagements

Private cloud infrastructure (supplier owned/operated)

Private cloud infrastructure (3rd Party owned/operated)

Infrastructure, cloud and application integration services relating to Google, Amazon Web Services (AWS), Oracle NetSuite, Salesforce and Microsoft cloud platforms.

Traditional delivery methodology and processes (e.g. ITILv3/ITSM/SDLC etc)

Modern service management delivery methodology and processes (DevOps, Lean/Agile, ITILv4)

ITIL Certifications (various)