Cloud Transition Services

Service Framework : Consultancy and Professional Services - ICT Professional Services - Cloud Transition Services

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We are the local company with global skills who can help you design and deliver solutions. We are easy to do business with because our wide range of services work seamlessly together to solve your biggest problems. Our integrated approach to your cloud environment brings clarity to the full lifecycle. We will deliver a standardised, secure, and certified platform backed up by skilled resources delivering a fully managed service across multiple regions. It delivers a highly automated and scalable managed solution for both IaaS and PaaS environments.

Strategy development and review

Cloud migration planning

Cloud transition execution

Hybrid cloud integration

Cloud management, cost management, and optimisation

Security posture assessments

Decommissioning services

Risk identification, mitigation, and management

Readiness assessment, management, and acceptance

Target operating model definition

Business change management services (business impact, communications, team design)

Upskilling and agency readiness (coaching)

Integrated service management design for hybrid cloud consumption

BCP and DR design

Other (details provided below)

Landing Zone design and implementation, Application Modernisation, Application Pulse, Cloud Pulse

Google G-Suite

Office 365

Document management systems

Cloud optimised

Cloud native

Cloud identity (eg. AD migration)

Datacom designs, builds and runs custom applications using a wide range of development frameworks, platforms, and technologies. We have people skilled in modern languages and frameworks such as Java, .NET and Angular as well as legacy technologies such as PowerBuilder or C++. We can help you with Rapid Application Development using low-code platforms such as Microsoft PowerApps or OutSystems, and work with modern products such as CRM, CMS, data, and AI platforms. We can build and run mobile applications using native development (iOS and Android) or frameworks such as Xamarin and have strong capability building and running cloud-native applications.

Our service unlocks your competitive advantage with a platform designed on best practice principles but tuned for your business to exploit the cost, agility, and scalability benefits of the cloud. We will give you clarity and confidence about what needs doing and why; how and when it will be done; and what value it will deliver. We will help your staff refocus on strategic goals and innovation by using our standard practices and patterns for setting up governance, monitoring, business continuity, scaling, and administration frameworks to effectively manage, monitor, and maintain your cloud platform.

CLOUD TRANSITION SERVICES - BORN IN THE PUBLIC CLOUD – EMERGENCY CALLER LOCATION INFORMATION. There are more than two million calls to New Zealand emergency services each year. Sometimes callers can’t provide an accurate address making it difficult for emergency services to identify their location. In 2016, more than 80 per cent of the calls came from a mobile phone, and Police recorded more than 1,800 incidents where they had to make a request to a network provider for a caller’s location. The Emergency Caller Location Information (ECLI) system provides emergency services with the best available probable location of a caller when they dial 111 from a mobile device. This functionality uses of a combination of GPS, Wi-Fi and cell tower information to determine the probable location of a mobile phone. The ECLI system is the outcome of collaboration between the Ministry of Business, Innovation and Employment (MBIE), emergency service providers, mobile network operators, Datacom, and Google. At the centre of the ECLI system is the Location Area Service (LAS), designed and built by Datacom using leading Microsoft and Google technologies, agile development and solution delivery based on a combination of public cloud and government private cloud.

Our public cloud team has capability across multiple clouds including Amazon Web Services (AWS), Azure, Google Cloud Platform and Datacom Cloud. Our key public cloud platforms are AWS and Azure where we have significant experience across corporate and government clients, and we hold multiple cloud certifications.

Small scale business and enterprise environments (less than 500 users)

Medium scale business and enterprise environments (500 – 2500 users)

Large scale business and enterprise environments (2500+ users)

For many years we have been a successful member of the NZ Government Infrastructure-as-a-Service panel and had one of the first private cloud offerings in New Zealand. We have on-boarded and deliver operational management for thousands of workloads to dozens of government customers including MBIE, NZ Customs Service, NZ Post, DIA, Chorus, EQC, Reserve Bank, and many others.

Small 'simple' engagements

Medium engagements

Large 'complex' engagements

Customer owned ‘on premises’ infrastructure

Private cloud infrastructure (supplier owned/operated)

Private cloud infrastructure (3rd Party owned/operated)

Datacom has worked with numerous customers to transition them to a Cloud CRM system. We have teams specialising in both Microsoft Dynamics and Salesforce.

Datacom has worked with number customers to transition them to a Cloud ERP system.

Our public cloud team has experience across multiple clouds including Amazon Web Services (AWS), Azure, Google and Datacom Cloud/Government Cloud. We have certifications at an individual and organisation level.

Traditional delivery methodology and processes (e.g. ITILv3/ITSM/SDLC etc)

Modern service management delivery methodology and processes (DevOps, Lean/Agile, ITILv4)

We regularly assess all our ITIL processes against the CMMI framework.

For Azure, we hold gold partner status and are one of only 32 certified Managed Service Providers globally—we helped Microsoft to create the Azure MSP framework. We were the first organisation AWS certified as a Managed Services Provider in Asia-Pacific and hold Premier Partner status. We have designed and built more than 50 Azure-based solutions for customers and deployed more than 100 AWS solutions in the past twelve months. We have local teams with global skills for Microsoft and AWS technologies.